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Q324004: Games: "SynthCore License Is Invalid" Err Msg When Starting Game

Article: Q324004
Product(s): Microsoft Home Games
Version(s): 1.0,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 18-JUN-2002

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The information in this article applies to:

- Microsoft Asheron's Call, version 1.0 
- Microsoft Asheron's Call: Dark Majesty, version 1.0 
- Microsoft Casino 
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
- Microsoft Flight Simulator 2002 
- Microsoft Flight Simulator 2002 Professional Edition 
- Microsoft Motocross Madness 2, version 2.0 
- the operating system: Microsoft Windows XP 
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SYMPTOMS
========

When you try to start any of the games mentioned at the beginning of this
article on a Microsoft Windows XP-based computer, you may receive the following
error message:

  SynthCore license is invalid.

When you click OK, the game closes.

CAUSE
=====

This issue may occur if SynthCore, a third-party sound renderer, is installed on
your computer.

RESOLUTION
==========

To resolve this issue, remove SynthCore. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following
steps may be different on your computer. If they are, see your product
documentation to complete these steps.

1. Click Start, and then click Control Panel.

2. Double-click "Add or Remove Programs".

3. Click SynthCore, and then click Change/Remove.

  NOTE: If SynthCore is not in the list of currently installed programs, click
  SoundMAX.

4. When you are prompted to confirm the removal of the program, click OK.

5. Restart your computer.

MORE INFORMATION
================

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbGamesSearch kbFlightSimSearch kbMSNSearch kbMotocrossSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj kbCombatFlightSim2 kbCombatFlightSimSearch kbMotocrossM2 kbCasino kbFlightSim2002 kbFlightSim2002Pro kbSimSearch
Version           : :1.0,2.0
Issue type        : kbprb

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