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Q323730: XCCC: Err Msg: "System Cannot Find File Specified" (0xc0020002)

Article: Q323730
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 26-JUL-2002

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The information in this article applies to:

- Microsoft Exchange, version 5.5 
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SYMPTOMS
========

When you install Exchange Server 5.5 Service Pack 4, you may receive the
following error message:

  System cannot find the file specified

  Microsoft Windows NT ID No: 0xc0020002

You receive the error message when you update the Microsoft Outlook Web Access
(OWA) component.

NOTE: You may also receive this error message if you manually remove OWA, and
then try to reinstall it.

CAUSE
=====

This issue can occur if you remove the Cmd.exe file from the
%Systemroot%\System32 folder.

RESOLUTION
==========

To resolve this issue, move the Cmd.exe file to the %Systemroot%\System32
folder, and then reapply Exchange Server 5.5 Service Pack 4.

Additional query words: front page

======================================================================
Keywords          : kberrmsg 
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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