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Q323327: WM_TIMER Messages May Stop Being Delivered to Programs

Article: Q323327
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP6a
Operating System(s): 
Keyword(s): kbenv
Last Modified: 09-JUL-2002

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The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP6a 
- Microsoft Windows NT Server versions 4.0, 4.0 SP6a 
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP6a 
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SYMPTOMS
========

WM_TIMER timer messages may stop being delivered to programs. This may cause
portions of programs to stop working. For example, if a program updates a window
when it receives a WM_TIMER message, this window updating stops.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time              Size       File name   Platform
  --------------------------------------------------------------
  31-May-2002  17:28               169,744  Gdi32.dll   Intel
  31-May-2002  17:28               327,440  User32.dll  Intel
  05-Jun-2002  16:40             1,254,384  Win32k.sys  Intel
  31-May-2002  17:28               175,888  Winsrv.dll  Intel

NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a.



STATUS
======

Microsoft has confirmed that this is a problem in Windows NT 4.0.

Additional query words:

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Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400sp6 kbWinNTS400search kbWinNTS400 kbWinNTSEnt400SP6a kbWinNTW400SP6a
Version           : :4.0,4.0 SP6a
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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