KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q323189: "Random Sponsors" Option Doesn’t Work on HIS End-User Client

Article: Q323189
Product(s): Microsoft SNA Server
Version(s): 
Operating System(s): 
Keyword(s): kbhis2000 kbhis2000bug
Last Modified: 17-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Host Integration Server 2000 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Host Integration Server (HIS) 2000 End-User Client always connects to
sponsor servers in the order in which they are listed in the SNA Resource
Location Wizard, even if the "Select SNA Service computer in random order" (also
known as the Random Sponsors) option is selected.

CAUSE
=====

This behavior occurs because the routine used by the HIS 2000 End-User Client to
place the configured sponsor servers in the client's service table does not
randomly add the sponsor servers when the "Select SNA Service computer in random
order" option is selected.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Host Integration Server 2000 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file information,
it is converted to local time. To determine the difference between UTC and local
time, click the Time Zone tab in the Date and Time tool in Control Panel.

+----------------------------------------------------------+
| Date        | Time  | Version   | Size    | File name    | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 65,808  | Dmodappc.dll | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 61,712  | Snadmod.dll  | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 233,744 | Snakrnl.dll  | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 102,672 | Snands32.dll | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 155,920 | Wappc32.dll  | 
+----------------------------------------------------------+
| 16-May-2002 | 15:49 | 5.0.0.836 | 98,576  | Snabase.exe  | 
+----------------------------------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Host Integration
Server 2000.

Additional query words:

======================================================================
Keywords          : kbhis2000 kbhis2000bug 
Technology        : kbAudDeveloper kbHostIntegServ2000
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.