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Q323155: Migrating to MSN Internet Access (Dial-up) Using Mac OS X

Article: Q323155
Product(s): The Microsoft Network
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 15-MAY-2002

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The information in this article applies to:

- MSN Internet Access for Macintosh, version 1.0 
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SUMMARY
=======

This article describes how to migrate an existing Qwest dial-up subscriber who
is running Mac OS X to set up MSN Internet Access Powered by Qwest for Macintosh
computers with both Mac OS 9.2 and Mac OS X installed. MSN Internet Access
software is designed to work with Mac OS 8.6 - 9.x only.

MORE INFORMATION
================

The minimum computer system requirements for MSN Internet Access are as
follows:

- PowerPC Macintosh computer (G3 or higher recommended)

- 32 MB of RAM (64 MB or more recommended)

- Mac OS 8.6 or later

- 32 MB of available hard-disk space

- CD-ROM drive

- Ethernet port

- Video resolution of 800 x 600 or higher running thousands of colors
  (resolution of 1024 x 768 or higher recommended)

- 28.8 Kbps or higher modem

The MSN Internet Access Powered by Qwest software supports Mac OS 8.6 - 9.x only.
The MSN Internet Access software will not install on a Macintosh computer that
is running OS X. However, because new Macintosh computers come standard with
both Mac OS 9.2 and OS X installed, MSN Broadband can be installed, provided the
computer is running OS 9.2 when installing the MSN Broadband software.

To install MSN Internet Access on a Macintosh computer running Mac OS 9.2

Follow the installation instructions included in your Welcome to MSN guide.

To use MSN Internet Access with a Macintosh computer running Mac OS X

It is possible to configure your system to work with MSN Internet Access while
running Mac OS X. However, because the MSN Internet Access software will not
install on a Macintosh computer running Mac OS X, using MSN Internet Access with
Mac OS requires manual configuration. In addition, setting up your modem and
computer manually to use MSN Internet Access does not permit installation of the
following applications included on the MSN Internet Access CD-ROM.

- Internet Browser (IE) 5.1 for Macintosh

- MSN Messenger 2.1 for Macintosh

- Outlook Express 5.0.4 for Macintosh

For these reasons, using MSN Internet Access with Mac OS X is not recommended.

If you choose to install MSN Broadband with Mac OS X, be aware of the following:

- To use IE 5.1 for Macintosh: IE 5.1 comes bundled with Mac OS X systems and
  is already included in your system programs.

- To use MSN Messenger for Macintosh: MSN Messenger can be downloaded for free
  from http://www.microsoft.com/mac/messenger.

- To send and receive e-mail: Outlook Express (OE) is not compatible with Mac
  OS X. Microsoft Entourage, which comes bundled with Microsoft Office X for
  Macintosh, is the only e-mail program compatible for use with MSN Broadband.
  If you install MSN Broadband with Mac OS X and you do not have Microsoft
  Entourage, you cannot use your @msn e-mail address to send and receive
  e-mail.

For more information about using Internet Explorer, MSN Messenger, and Microsoft
Entourage with MSN Broadband, visit
http://www.helpdesk.msn.com.

To sign up for MSN Internet Access for use on a Macintosh computer running Mac OS
X

1. Sign in to your existing Qwest Internet service.

2. Go to
  https://migrationsite.msn.com/qwest/default.asp?type=nb

3. Follow the migration process as instructed on the Web site Moving to MSN from
  Qwest.

  Note: Be sure to write down your new MSN Member ID and password and save it in
  a safe place.

To locate local access phone numbers

1. Go to http://helpdesk.msn.com. On the left side of the Web page, under MSN
  Internet Access for Mac, click Dial-up. From the right side of the Dial-up
  Start page, click Available Access Numbers.

2. Follow the directions to obtain a list of local access phone numbers for your
  area code.

  Note: Check with your local telephone company to make sure that the phone
  number you select to connect to MSN is a local number. Microsoft will not
  reimburse you for any long-distance charges incurred while connecting to MSN.

To configure MSN Internet Access with a Macintosh computer running Mac OS X

1. Start your computer running OS X.

2. On the Apple menu, select System Preferences.

3. Under the heading Internet and Network, click Network.

4. After Location:, select New Location.

5. Type a name for your new location, for example, MSN Internet Access, and
  click OK.

6. After Show:, select Active Network Ports.

7. Drag Internal Modem to the top of the Port Configurations list.

8. After Show:, select Internal Modem.

9. Click the TCP/IP tab.

10. After Configure, select Using PPP.

11. Click the PPP tab.

12. Enter a name for the Service Provider:, for example, MSN Internet Access.

13. Enter a local access number for the Telephone Number:

  Note: You may also choose to enter an additional access number for the
  Alternate Number. Remember to choose your access phone numbers carefully.
  Microsoft will not reimburse you for any long-distance charges incurred
  while connecting to MSN.

14. Type your MSN e-mail address for the Account Name box as:
  MSN/Member_ID@msn.com (example: MSN/msnuser@msn.com).

15. If you do not wish to enter your password each time you sign into MSN, enter
  your password, and then select the Save password box.

16. Click PPP Options.

17. Clear the Disconnect if idle for 15 minutes box.

18. Click OK, then click the Modem tab, and then select the Show modem status in
  menu bar box.

To connect to the MSN network

1. On the Finder menu bar, click the Telephone Handset icon.

2. Click Connect or Open Internet Connect.

3. If you choose to connect through Internet Connect, once the window is open,
  click Connect.

To disconnect from the MSN network

1. On the Finder menu bar, click the Telephone Handset icon.

2. Click Disconnect.

Additional query words: MSN Internet Access Macintosh dial-up Mac OS X

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Keywords          :  
Technology        : kbMSNSearch
Version           : :
Issue type        : kbhowto

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