Q321168: SMS: Advertisements for a User or User Group Can Run Again
Article: Q321168
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP3,2.0 SP4
Operating System(s):
Keyword(s): kbsms120 kbsms120bug kbAdvertisement kbsms200preSP4fix
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0 SP3, 2.0 SP4
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SYMPTOMS
========
If you install the Q296780 and Q316021 hotfixes, advertisements for user-based
or user group-based collections may run again when a user logs on.
For additional information, click the article numbers below to view the articles
in the Microsoft Knowledge Base:
Q296780 SMS: Program That Is Based on a Recurring Schedule Runs Multiple
Times
Q316021 SMS: Smsapm32 Does Not Remove Software or Generate Status Messages
for Software Uninstall
CAUSE
=====
The version of Smsapm32.exe that is included with the hotfixes that are
described in the "Symptoms" section of this article schedules the deletion of
completed job files on the client. If an assigned advertisement for a user or
user group has already been installed, it may run again if the user remains
logged out for more than 23 hours.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Date Time Version Size File name Platform
-----------------------------------------------------------------------
02-Mar-2001 01:30 2.0.92.9 395,032 Apasetup.exe Intel
01-Mar-2001 13:00 2.0.1493.3125 259,936 Bindclin.dll Intel
02-Mar-2001 00:15 2.0.1493.3251 182,096 Ccim32.dll Intel
02-Mar-2001 00:30 2.0.92.9 1,324,075 Ccmcore.exe Intel
02-Mar-2001 00:15 2.0.1493.3251 3,402,213 Clicore.exe Intel
02-Mar-2001 00:10 2.0.1493.3238 88,432 Clisvcl.exe Intel
02-Mar-2001 01:30 67 Compverbase.ini Intel
02-Mar-2001 01:30 67 Compversmsapm32.ini Intel
02-Mar-2001 01:30 67 Compverswdist.ini Intel
01-Mar-2001 22:20 2.0.1493.3216 39,264 Cqmgr32.dll Intel
01-Mar-2001 13:00 2.0.1493.3125 338,272 Mslmclin.dll Intel
01-Mar-2001 13:00 2.0.1493.3125 269,664 Ndsclin.dll Intel
02-Mar-2001 00:00 2.0.1493.3236 54,128 Odpsys32.exe Intel
02-Mar-2001 00:00 2.0.1493.3236 60,272 Odpusr32.exe Intel
25-Sep-2001 23:14 2.0.1250.7 762,688 Preinst.exe Intel
02-Mar-2001 01:30 2.0.1493.3254 291,696 Smsapm32.exe Intel
02-Mar-2001 00:00 2.0.92.9 639,507 Swdist32.exe Intel
02-Mar-2001 01:30 2.0.92.9 655,463 Apasetup.exe Alpha
02-Mar-2001 00:15 2.0.1493.3251 293,648 Ccim32.dll Alpha
02-Mar-2001 00:30 2.0.92.9 1,925,229 Ccmcore.exe Alpha
02-Mar-2001 00:15 2.0.1493.3251 4,442,606 Clicore.exe Alpha
02-Mar-2001 00:10 2.0.1493.3238 125,712 Clisvcl.exe Alpha
02-Mar-2001 01:30 67 Compverbase.ini Alpha
02-Mar-2001 01:30 67 Compversmsapm32.ini Alpha
02-Mar-2001 01:30 67 Compverswdist.ini Alpha
01-Mar-2001 13:00 2.0.1493.3125 578,832 Mslmclin.dll Alpha
02-Mar-2001 00:00 2.0.1493.3236 75,024 Odpsys32.exe Alpha
02-Mar-2001 00:00 2.0.1493.3236 83,728 Odpusr32.exe Alpha
02-Mar-2001 01:30 2.0.1493.3254 387,856 Smsapm32.exe Alpha
02-Mar-2001 00:00 2.0.92.9 693,008 Swdist32.exe Alpha
NOTE: Because of file dependencies, the most recent hotfix or feature that
contains the above files may also contain additional files.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package (HRP).
For additional information about the SMS 2.0 SP4 HRP, click the article number
below to view the article in the Microsoft Knowledge Base:
Q323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 SP4 HRP
MORE INFORMATION
================
The hotfix in this article also fixes the problem that is described in the
following Microsoft Knowledge Base article:
Q316868 Advertisements Do Not Start When a User Logs On
How to Install the Hotfix
-------------------------
Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use
one of the following methods.
How to Use the Hotfix Installer:
NOTE: You can use this method only on i386-based computers.
1. Copy the hotfix folder structure to a local folder on your site server or to
a share on your network. The I386 and Alpha subfolders are required; you must
also download them from the Microsoft FTP site. It is important to keep the
folder structure intact. The Q321168.exe file is a Microsoft Windows
Installer file that updates specific files on your site server.
2. Log on to your site server by using an account with administrator
permissions.
3. On the site server, quit the SMS Administrator console.
4. Run the Q316021.exe file and follow the instructions in the wizard. The
Systems Management Server services are stopped and restarted as part of the
installation process.
How to Manually Install the Hotfix:
1. Copy the update program file (Q321168.exe) and platform folders to a new
folder. The folder structure must be arranged so that the program file is
located one folder "above" the platform folders.
2. Quit the SMS Administrator console and stop all SMS services in Control
Panel. If the SMS_SITE_BACKUP service is running, stop it also.
3. Replace the Clicore.exe file in the
SMS\Inboxes\Clicomp.src\Base\<Platform> folder with the version in the
hotfix <Platform> folder.
4. Replace the Compver.ini in the SMS\Inboxes\Clicomp.src\Base folder with the
Compverbase.ini file in the hotfix <Platform> folder. Change the file
name to Compver.ini.
5. Replace the Ccmcore.exe file in the
SMS\Inboxes\Clicomp.src\Base\<Platform> folder with the version in the
hotfix <Platform> folder.
6. Replace the Apasetup.exe file in the
SMS\Inboxes\Clicomp.src\smsapm32\<Platform> folder with the version in
the hotfix <Platform> folder.
7. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\smsapm32 folder
with the Compversmsapm32.ini file in the hotfix <Platform> folder.
Change the file name to Compver.ini.
8. Replace the Swdist32.exe file in the
SMS\Inboxes\Clicomp.src\SWDist\<Platform> folder with the version in
the hotfix <Platform> folder.
9. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\SWDist folder
with the Compverswdist.ini file in the hotfix <Platform> Folder. Change
the file name to Compver.ini.
10. Replace the Bindclin.dll file in the SMS\Bin\<Platform> folder with
the version in the hotfix <Platform> folder.
11. Replace the cqmgr32.dll file the SMS\Bin\<Platform> folder with the
version in the hotfix <Platform> folder.
12. Replace the Ccim32.dll file in the SMS\Bin\<Platform> folder with the
version in the hotfix <Platform> folder.
13. Replace the Clisvcl.exe file in the SMS\Bin\<Platform> folder with the
version in the hotfix <Platform> folder.
14. Replace the Mslmclin.dll file in the SMS\Bin\<Platform> folder with
the version in the hotfix <Platform> folder.
15. Replace the Ndsclin.dll file in the SMS\Bin\<Platform> folder with the
version in the hotfix <Platform> folder.
16. Replace the Odpsys32.exe file in the SMS\Bin\<Platform> folder with
the version in the hotfix <Platform> folder.
17. Replace the Odpusr32.exe file in the SMS\Bin\<Platform> folder with
the version in the hotfix <Platform> folder.
18. Replace the Smsapm32.exe file i the SMS\Bin\<Platform> folder with the
version in the hotfix <Platform> folder.
19. Restart the SMS site services.
Additional query words: prodsms advert
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Keywords : kbsms120 kbsms120bug kbAdvertisement kbsms200preSP4fix
Technology : kbSMSSearch kbSMS200SP3 kbSMS200SP4
Version : :2.0 SP3,2.0 SP4
Hardware : x86
Issue type : kbbug
Solution Type : kbfix
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