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Q320913: Problems Upgrading a User-Mode Print Driver in Windows NT 4.0

Article: Q320913
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP6a
Operating System(s): 
Keyword(s): kbWinNT400nospFix
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server versions 4.0, 4.0 SP6a 
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SYMPTOMS
========

If a client uses Point and Print to connect to a networked printer, and the
printer driver on the server is changed, the client does not properly receive
the updated registry information. In other words, if the printer driver for a
shared printer is changed on the server, the driver is not upgraded on the
clients.

CAUSE
=====

This problem occurs because the Localspl code detects that the driver has
changed, and may delete the registry information incorrectly.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Size     File name     Platform
  ---------------------------------------------------
  30-Apr-2002  10:46  140,560  Localspl.dll  i386



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbWinNT400nospFix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTS400
Version           : :4.0,4.0 SP6a
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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