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Q320271: Members of the Users Group Can’t Install the HIS 2000 Web Client

Article: Q320271
Product(s): Microsoft SNA Server
Version(s): 
Operating System(s): 
Keyword(s): kbhis2000
Last Modified: 04-APR-2002

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The information in this article applies to:

- Microsoft Host Integration Server 2000 
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SYMPTOMS
========

Users that are members of the default Users group in Microsoft Windows 2000 and
Microsoft Windows XP cannot install the Microsoft Host Integration Server (HIS)
2000 Web Client. If a user tries to install the HIS 2000 Web Client, the
following error message is displayed:

  VBScript: Microsoft SNA Server Web Client

  Please refresh your browser window and choose 'yes' when prompted to install
  the Microsoft SNA Server ActiveX Control.

  Please make sure you are running Microsoft Internet Explorer version 3.02 or
  higher for Windows 95 or Windows NT 4.0.

If the user is a member of either the Power Users or Administrators group, the
user can successfully install the HIS 2000 Web Client.

MORE INFORMATION
================

If you perform a clean installation of Microsoft Windows 2000 or Microsoft
Windows XP (not an upgrade over Microsoft Windows NT 4.0 or Microsoft Windows
98), members of the Users default group cannot download ActiveX Controls and may
experience the problem that this article describes during the HIS 2000 Web
Client installation. Similar results may occur when a user views any Web site
that contains ActiveX Controls.

For additional information about why members of the Users group cannot install
ActiveX Controls, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q240897 Web Pages with ActiveX Controls Are Not Displayed Properly


For additional information about SNA Server and HIS 2000 Web Client, click the
article numbers below to view the articles in the Microsoft Knowledge Base:

  Q279003 Understanding and Configuring the SNA Server/HIS 2000 Web Client

  Q280740 Issues Associated with the SNA Server HIS 2000 Web Client

Additional query words:

======================================================================
Keywords          : kbhis2000 
Technology        : kbAudDeveloper kbHostIntegServ2000
Version           : :
Issue type        : kbprb
Solution Type     : kbpending

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