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Q319936: XCON: The MTA Generates an Event ID 4283 Message

Article: Q319936
Product(s): Microsoft Exchange
Version(s): 5.5 SP4
Operating System(s): 
Keyword(s): kbExchange550preSP5fix
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP4 
-------------------------------------------------------------------------------


SYMPTOMS
========

If an incoming connection times out before the Exchange Server 5.5 message
transfer agent (MTA) receives the OK response, the MTA may generate an event ID
4283 error message.

The MTA generates at least the following two events:

  

  message NMI4258: Interface Event, severity 8

         (POP4 POP4 UP(7) Proc 228) 02-26-02 02:43:50pm
         Message received at NSI:
           cb 12
           LPI 1-15-12
           Message type Close Request

  later
  message NMI4283: Interface Event, severity 14

         (POP4 POP4 UP(7) Proc 228) 02-26-02 02:43:50pm
         Bad LPIs in message
         Bad LPI 1-15-12
         Error code = 8464

CAUSE
=====

The problem may occur if the system cannot respond to incoming connections
before the connection times out at the Winsock layer.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

Component: MTA

The English version of this fix has the file attributes (or later) that are
listed in the following table.

+----------------------------+
| File name    | Version     | 
+----------------------------+
| Emsmta.exe   | 6.0.2656.20 | 
+----------------------------+
| Dbserver.sch | 6.0.2656.20 | 
+----------------------------+
| Dcprods.cat  | 6.0.2656.20 | 
+----------------------------+
| Ems_rid.dll  | 6.0.2656.20 | 
+----------------------------+
| Infoplog.cfg | 6.0.2656.20 | 
+----------------------------+
| Mtacheck.exe | 6.0.2656.20 | 
+----------------------------+
| Mtamsg.dll   | 6.0.2656.20 | 
+----------------------------+
| Mtaperf.dll  | 6.0.2656.20 | 
+----------------------------+
| P2.xv2       | 6.0.2656.20 | 
+----------------------------+
| P42.tpl      | 6.0.2656.20 | 
+----------------------------+
| P772.tpl     | 6.0.2656.20 | 
+----------------------------+
| X400om.dll   | 6.0.2656.20 | 
+----------------------------+

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server
version 5.5 Service Pack 4.



STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5.


Additional query words:

======================================================================
Keywords          : kbExchange550preSP5fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP4
Version           : :5.5 SP4
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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