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Q319846: XCON: MTA Logs Event ID 2050 or 2051 Err Messages on DMS Server

Article: Q319846
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4
Operating System(s): 
Keyword(s): kberrmsg kbExchange550preSP5fix
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 
-------------------------------------------------------------------------------


SYMPTOMS
========

When the MTA is processing a message, the following error messages may be logged
in the Application event log:

  Event Type: Error
  Event Source: MSExchangeMTA
  Event Category: Internal Processing
  Event ID: 2050
  Date: 11/9/2001
  Time: 8:51:03 AM
  User: N/A
  Computer: <server_name>
  Description:
  A fatal internal MTA error occurred. Contact Microsoft Technical Support. An
  illegal PUT to element 7020B601 occurred at offset 89. [BASE DISP:ROUTER 10
  69] (16)

  Event Type: Error
  Event Source: MSExchangeMTA
  Event Category: Internal Processing
  Event ID: 2051
  Date: 11/9/2001
  Time: 8:51:03 AM
  User: N/A
  Computer: <server_name>
  Description:
  A fatal internal MTA error occurred. Contact Microsoft Technical Support. An
  illegal GET from element 7020B601 occurred at offset 1. [BASE DISP:ROUTER 10
  70]

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Exchange Server 5.5 service pack
that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

Component: MTA

+----------------------------+
| File name    | Version     | 
+----------------------------+
| Dcprods.cat  | N/A         | 
+----------------------------+
| Dbserver.sch | N/A         | 
+----------------------------+
| Ems_rid.dll  | 5.5.2656.22 | 
+----------------------------+
| Emsmta.exe   | 5.5.2656.22 | 
+----------------------------+
| Infoplog.cfg | N/A         | 
+----------------------------+
| Mtacheck.exe | 5.5.2656.22 | 
+----------------------------+
| Mtamsg.dll   | 5.5.2656.22 | 
+----------------------------+
| P2.xv2       | N/A         | 
+----------------------------+
| P42.tpl      | N/A         | 
+----------------------------+
| P772.tpl     | N/A         | 
+----------------------------+
| X400om.dll   | 5.5.2656.22 | 
+----------------------------+

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server
version 5.5 Service Pack 4.



STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5.


Additional query words: 2050 2051 illegal dms

======================================================================
Keywords          : kberrmsg kbExchange550preSP5fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4
Version           : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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