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Q316211: IStorage::CopyTo() Calls Do Not Work with the Post-SP6a SRP

Article: Q316211
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP6a
Operating System(s): 
Keyword(s): kbWinNT400nospFix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP6a 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP6a 
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP6a 
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SYMPTOMS
========

After you install the Windows NT 4.0 Post-Service Pack 6a Security Rollup
package or the hotfix that is described in Q263490 (the Windows NT 4.0 version)
a call to IStorage::CopyTo across processes causes the program to stop
responding (hang) for about 15 minutes.

For additional information about these packages, click the article numbers below
to view the articles in the Microsoft Knowledge Base:

  Q299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)

  Q263490 Computer Runs Out of Virtual Address Storage Space When Many
  Structured Storage Files Are Open

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Size     Version        File name  Platform
  ---------------------------------------------------------------
  30-Jan-2002  18:19  701,200  4.0.1381.7127  Ole32.dll  Intel

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a.



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbWinNT400nospFix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400sp6 kbWinNTS400search kbWinNTSEnt400SP6a kbWinNTW400SP6a
Version           : :4.0,4.0 SP6a
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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