Q315834: SMS: Remote Control Events Not Listed in Security Event Log

Article: Q315834
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbsms200preSP4fix
Last Modified: 13-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you remotely control a Microsoft Windows NT-based or Microsoft Windows
2000-based Systems Management Server (SMS) client, event messages are written to
the Security event log. These messages indicate that a remote control session
has been started. However, when you remotely control a Microsoft Windows
XP-based client, no event messages are logged to indicate a remote control
session.

CAUSE
=====

With Windows XP, the Security event log is for operating system use only.
Therefore, SMS cannot register and log events in the Security event log.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.

MORE INFORMATION
================

Starting with SMS 2.0 Service Pack 4 (SP4), all "SMS Remote Control" events are
recorded in the Application event log for all Windows versions.

Additional query words: prodsms

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Keywords          : kbsms200 kbsms200bug kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug
Solution Type     : kbfix

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