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Q315494: No NMVT for Printer DDDLUs After Connection Outage

Article: Q315494
Product(s): Microsoft SNA Server
Version(s): 4.0 SP4
Operating System(s): 
Keyword(s): kbenv kbtool
Last Modified: 09-MAY-2002

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The information in this article applies to:

- Microsoft SNA Server, version 4.0 SP4 
- Microsoft Host Integration Server 2000 
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SYMPTOMS
========

After a connection outage, SNA Server and Host Integration Server 2000 may not
re-activate any printer Dynamically Defined Dependent Logical Units (DDDLUs).
Display DDDLUs and LUA DDDLUs do not exhibit this same problem.

CAUSE
=====

After the connection outage, the SNA Server service does not send a Network
Management Vector Transport (NMVT) command for the printer DDDLUs to solicit an
Activate Logical Unit (ACTLU) command from the remote computer.

RESOLUTION
==========

SNA Server 4.0
--------------

As of May 2002, a fix is available for this problem in SNA Server 4.0 is not
available.


Host Integration Server 2000
----------------------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Host Integration Server 2000 that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date       Time   File name
  ------------------------------
  12-Jan-02  14:45  Snaservr.exe

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



STATUS
======

SNA Server 4.0
--------------

Microsoft has confirmed this to be a problem in SNA Server version 4.0 Service
Pack 4.

Host Integration Server 2000
----------------------------

Microsoft has confirmed this to be a problem in Host Integration Server 2000.

MORE INFORMATION
================

For additional information about SNA Server, Host Integration Server 2000, and
DDDLUs, click the article numbers below to view the articles in the Microsoft
Knowledge Base:

  Q161492 INFO: LU Session Activation Using Dynamically Defined Dependent LUs

  Q164592 Dynamically Defined Dependent LU Support for LUA LUs

  Q276453 Dynamically Defined Dependent LU Support for Printer LUs

  Q276481 SNA Server Does Not Send LU Name in NMVT for DDDLU

  Q276196 NMVT Power Off Now Supported in SNA Server

Additional query words: his

======================================================================
Keywords          : kbenv kbtool 
Technology        : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400SP4
Version           : :4.0 SP4
Issue type        : kbbug
Solution Type     : kbfix

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