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Q314731: Access Violation in SNMP Running GETNEXT Query Against RIP

Article: Q314731
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kberrmsg kbWinNT400nospFix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

If you query Simple Network Management Protocol (SNMP) Routing Information
Protocol (RIP) agent tables by using a GETNEXT query, Snmp.exe may cause an
access violation with an 0xc0000005 error message. The following sample query
may cause the error message:

  snmputil getnext <computername> public .1.3.6.1.4.1.311.1.11.1.9.1.1
  .1.3.6.1.4.1.311.1.11.1.9.1.2

CAUSE
=====

This problem occurs because a buffer is not initialized if the call does not
succeed because of a Remote Procedure Call (RPC) error.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version        Size    File name
  ------------------------------------------------------
  16-Jan-2002  06:09  4.0.1381.7122  14,608  Snmpsfx.dll

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a.



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          : kberrmsg kbWinNT400nospFix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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