KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q314730: Access Violation in SNMP Running GETNEXT Queries Against OSPF

Article: Q314730
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kberrmsg kbWinNT400nospFix
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you run multiple GETNEXT queries against the Open Shortest Path First (OSPF)
agent, Simple Network Management Protocol (SNMP) may intermittently generate
access violations with error message 0xc0000005. The following sample query may
cause the error message:

  snmputil getnext <computername> public .1.3.6.1.4.1.9.9.23.1.2.1.1.6
  .1.3.6.1.4.1.9.9.23.1.2.1.1.7 .1.3.6.1.4.1.9.9.23.1.2.1.1.3
  .1.3.6.1.4.1.9.9.23.1.2.1.1.4

This command was looped in a batch file to run 1,000 times to cause the problem
to occur.

CAUSE
=====

When Windows compares the OID string against the OID IpBaseRtEntry value, the
buffer is overrun if the buffer entry that contains the original OID also
contains a number that matches the IpBaseRtEntry value. If the buffer is at the
end of a page and the next page is not initialized, an access violation occurs.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version        Size    File name     
  -------------------------------------------------------
  16-Jan-2002  06:02  4.0.1381.7122  11,024  Ospfagnt.dll
  16-Jan-2002  06:08  4.0.1381.7122  47,888  Mpradmin.dll

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a.



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          : kberrmsg kbWinNT400nospFix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.