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Q314140: Flight Simulator 2002: Performance Is Slow and Choppy

Article: Q314140
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kbimu
Last Modified: 11-JUL-2002

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The information in this article applies to:

- Microsoft Flight Simulator 2002 Professional Edition 
- Microsoft Flight Simulator 2002 
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SYMPTOMS
========

When you play Microsoft Flight Simulator 2002, you may experience poor video
performance. The display may not be updated smoothly and game play may be
"choppy."

CAUSE
=====

This issue can occur when your sound card has incompatible or outdated drivers.

RESOLUTION
==========

To troubleshoot this behavior, use the following methods in the order in which
they are presented.

Method 1: Update Sound Card Drivers
-----------------------------------

Obtain and install the latest drivers for your sound card. For information about
how to contact computer hardware manufacturers, click the appropriate article
number in the following list to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If this does not resolve the issue, proceed to the following method.

Method 2: Reduce Sound Card Hardware Acceleration
-------------------------------------------------

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click "Sounds and Multimedia".

3. Click the Audio tab, and then click Advanced under Sound Playback.

4. Click the Performance tab.

5. Drag the "Hardware acceleration" slider to the left until "Basic
  acceleration" is displayed under "Hardware acceleration".

6. Click Apply, click OK, and then click OK again.

If this does not resolve the issue, proceed to the following method.

Method 3: Disable the Sound Card
--------------------------------

To troubleshoot this issue further, disable the sound card, and then attempt to
play Flight Simulator 2002. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click "System", and then click the Device Manager tab.

3. In the "View devices by type" list, expand "Sound, video and game
  controllers".

4. Click your sound controller, and then click Properties.

5. Under "Device usage", click to select the "Disable in this hardware profile"
  check box, and then click OK.

6. Click Yes when you are prompted to restart the computer.

7. Attempt to play Flight Simulator 2002.

If video performance is improved during game play, you may need to upgrade your
sound card.

MORE INFORMATION
================

To identify the manufacturer and model of your sound card, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. If you have a Windows 95- or Windows 98-based computer, click the Device
  Manager tab.

  If you are using a Windows 2000-based computer, click the Hardware tab, and
  then click Device Manager.

4. click to expand the "Sound, Video and Game Controllers adapters" folder.

5. Under the "Sound, Video and game controllers" folder, note the manufacturer
  and model of your sound card, and then click OK.

6. Close all open windows.

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

Additional query words: msgame

======================================================================
Keywords          : kbimu 
Technology        : kbGamesSearch kbFlightSimSearch kbFlightSim2002 kbFlightSim2002Pro kbSimSearch
Version           : :
Issue type        : kbprb

=============================================================================

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