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Q311771: Encarta Online Deluxe: Free Membership Included with Computer

Article: Q311771
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbimu
Last Modified: 23-MAY-2002

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The information in this article applies to:

- Encarta Online Deluxe Encyclopedia 
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SUMMARY
=======

This article describes how to obtain and use a free membership to Encarta Online
Deluxe Encyclopedia if your new computer included a free one-year subscription.

MORE INFORMATION
================

Encarta Online Deluxe Encyclopedia is a premium Internet multimedia encyclopedia
with 42,000 articles, an atlas, a dictionary, Web links, and more. When you
register for Encarta Online Deluxe, you are offered a free subscription to
Encarta Online Deluxe Encyclopedia. This offer is valid for one year from the
date of registration, not from the date of purchase.

For example, if you start your membership on Oct 31, 2001, your membership to
Encarta Online Deluxe is valid until Oct 31, 2002.

You can use the Online Deluxe Encyclopedia from any computer with Internet
access. The Encarta CD-ROM or DVD-ROM discs are not required, except for initial
membership.

Registering for Encarta Online Deluxe
-------------------------------------

NOTE: You must have Internet access for online registration, so make sure to
connect to the Internet before you follow these steps.

2002 Version:

Locate the shortcut (icon) labeled Try Encarta Online Deluxe! or Encarta Online
Deluxe on your desktop or Start menu. Double-click this icon to open your Web
browser, which opens the Encarta Web site. This process does not require an
Encarta CD.

2001 Version:

On the Help menu, click Registration. Click Register Online Now.

Registration:

The first time you run Encarta Online Deluxe, the program prompts you to
register.

NOTE: If the program does not prompt you to register, and you receive the
following error message

  We're sorry, but there is no Online Deluxe subscription associated with this
  Passport.

please stop. This message indicates that you are already registered for Encarta
Online Deluxe.

1. Type your name, e-mail address, and mailing address.

2. Select whether you want to join the Encarta Annual Update Program.

3. Click "Yes, I want to sign up for a free introductory offer for Encarta
  Online Deluxe".

4. Select whether you want to receive the Encarta News e-mail newsletter.

5. Click Next.

6. If you are prompted to sign in with .NET Passport, do either of the
  following:

   - If you have a .NET Passport already, sign in. You can use any of the
     following accounts:

      - .NET Passports provided by Passport.com

      - MSN Internet Access e-mail address

      - Your Hotmail e-mail address

   - If you do not have a .NET Passport already, click "Get one now" at the
     sign-in screen for .NET Passport. After you receive your .NET Passport,
     you will be returned to the next Encarta Online page.

NOTE: Do not leave the sign-up process at this point.

7. The following page is displayed:

  Welcome!

  You are now signed up for this Encarta Online Deluxe offer:
  Encarta Online Deluxe CD Free Trial 

  Next time you return, click the Deluxe sign-in link from
  http://encarta.msn.com to access Encarta Online Deluxe. 

  Click here to continue.

  You can also use the shortcut to access the Web site.

NOTE: If your computer included Microsoft Encarta Encyclopedia software, you are
also eligible for free access to the Online Deluxe Encyclopedia. For more
information, click the article numbers below to view the articles in the
Microsoft Knowledge Base.

For Encarta 2002:

  Q306747 ENC2002: How to Obtain Free Membership to Encarta Online Deluxe
  Encyclopedia

For Encarta 2001 and Earlier:

  Q259058 Encarta Online Deluxe Encyclopedia: Free Subscription Available for
  Encarta Users

How to Sign In
--------------

To sign in and use the Encarta Online Deluxe Encyclopedia, follow these steps:

1. Visit the following MSN Web site:

  http://encarta.msn.com

2. Click Deluxe Sign-In.

3. If you are prompted, sign in to your .NET Passport account.

  NOTE: If your Passport account is configured to sign you in automatically, you
  are not prompted to sign in.

Support for Encarta Online Deluxe Encyclopedia
----------------------------------------------

To request support for Encarta Online Deluxe Encyclopedia, use the form on the
MSN Web site. To do this, follow these steps:

1. Visit the following MSN Web site:

  http://encarta.msn.com

2. Click Help, and then click any help topic.

3. Click "Contact us".

Additional query words:

======================================================================
Keywords          : kbimu 
Technology        : kbEncartaSearch kbEncartaOnlineSearch kbEncartaOnlineDeluxe
Version           : :
Issue type        : kbinfo

=============================================================================

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