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Q311400: SMS: Problem with the Keyboard in a Remote Control Session

Article: Q311400
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbenv kbhw kbtool kbui kbsms200 kbsms200bug kbsms200preSP4fix
Last Modified: 09-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you are using the keyboard in a Systems Management Server (SMS) remote
control session, the client's keyboard may become stuck, and may not respond
when you press keys. If you go to the remotely-controlled computer, pressing
certain keys in the remote control session may create unexpected results. For
example, when you press the apostrophe (') key, you may receive the following
result:

  '7777777777777777777777777777->

CAUSE
=====

This problem may occur if the Administrator console is running a 101-key
keyboard and the remote control client is running a 106-key keyboard (Japanese).

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: prodsms single quote

======================================================================
Keywords          : kbenv kbhw kbtool kbui kbsms200 kbsms200bug kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug

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