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Q310709: Dns.exe Process Quits Because of an Access Violation

Article: Q310709
Product(s): Microsoft Windows NT
Version(s): 4.0 SP6a
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool kbWin2000preSP4Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP6a 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 SP6a 
- Microsoft Windows NT Workstation version 4.0 SP6a 
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SYMPTOMS
========

The Dns.exe process may quit because of an access violation.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version        Size     File name
  -----------------------------------------------------
  01-Nov-2001  17:59  4.0.1381.7102  178,960  Dns.exe



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: dr watson

======================================================================
Keywords          : kbenv kberrmsg kbtool kbWin2000preSP4Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTS400sp6 kbWinNTS400search kbWinNTSEnt400SP6a kbWinNTW400SP6a
Version           : :4.0 SP6a
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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