Q310703: Security Roll-Up Fix Q299444 May Cause Lexmark Printers to Hang
Article: Q310703
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Operating System(s):
Keyword(s): kbprint kbDriver
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a
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SYMPTOMS
========
When you apply the Q299444 security roll-up fix, the Lexmark Printer driver may
stop responding (hang).
Q299444 stores the local procedure call (LPC) port data in the client thread and
makes sure a reply comes back via the same port. This results in a more secure
callback routine, but stops bidirectional communication with the Lexmark
software.
NOTE: This behavior can also occur with programs that use Distributed Component
Object Model (DCOM) technology or remote procedure call (RPC) technology, such
as Zone Labs' ZoneAlarm firewall software.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.
To resolve this problem immediately, download the fix as instructed below or
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information on
support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The following files are available for download from the Microsoft Download
Center:
English: DownloadDownload Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34268)
Czech: DownloadDownload csy_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34272)
Danish: DownloadDownload dan_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34275)
Dutch: DownloadDownload nld_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34287)
Finnish: DownloadDownload fin_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34452)
French: DownloadDownload fra_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34281)
German: DownloadDownload deu_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34270)
Hungarian: DownloadDownload hun_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34284)
Italian: DownloadDownload ita_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34286)
Norwegian: DownloadDownload nor_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34288)
Polish: DownloadDownload plk_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34289)
Portuguese (Brazilian): DownloadDownload ptb_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34271)
Russian: DownloadDownload rus_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34290)
Spanish: DownloadDownload esp_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34278)
Swedish: DownloadDownload sve_Q310703i.exe now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=34291)
Release Date: December 3, 2001
For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. After it is posted, the file is housed on
secure servers that prevent any unauthorized changes to the file.
The English-language version of this fix should have the following file
attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------
10/16/01 22:14 4.0.1381.7097 343,824 Rpcrt4.dll Intel
10/16/01 22:19 4.0.1381.7097 602,896 Rpcrt4.dll Alpha
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
MORE INFORMATION
================
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words:
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Keywords : kbprint kbDriver
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400
Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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