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Q310701: Midtown Madness: Game Quits Unexpectedly After Startup Movie

Article: Q310701
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbimu
Last Modified: 29-JAN-2002

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The information in this article applies to:

- Microsoft Midtown Madness, version 1.0 
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SYMPTOMS
========

When you attempt to start Microsoft Midtown Madness, the game may quit
unexpectedly after the startup movie finishes.

CAUSE
=====

This behavior can occur if a third-party vehicle has been added to the Midtown
Madness folder.

RESOLUTION
==========

To resolve this issue, use the following methods, as necessary, in the order
presented.

Remove Third-Party Vehicles
---------------------------

Remove all third-party vehicles from the Midtown Madness folder to another
folder, and then try to start Midtown Madness. If the issue persists, use the
following method.

Uninstall and Reinstall
-----------------------

To uninstall and then reinstall Midtown Madness, follow these steps:

1. In Windows Explorer, browse to the Midtown Madness folder.

2. Right-click the Players folder, point to Send To, and then click My
  Documents.

3. Click Start, point to Settings, and then click Control Panel.

4. Double-click Add/Remove Programs.

NOTE: Because there are several versions of Windows, the following steps may be
different on your computer. If they are, please consult your product
documentation to complete these steps.

5. On the Install/Uninstall tab, click Microsoft Midtown Madness, and then click
  Add/Remove.

6. When prompted to remove Midtown Madness, click Yes, and then click OK.

7. Insert the Midtown Madness CD-ROM into your computer's CD-ROM or DVD-ROM
  drive.

8. Click Install, click Continue, click Accept, and then click Continue.

9. In the Path box, change the suggested path for installation.

10. Follow the prompts to complete the installation, and then click Reboot, or
  click Exit if Reboot is not an option.

11. In Windows Explorer, copy the Players folder from My Documents to the new
  Midtown Madness folder. When prompted to replace the existing folder, click
  "Yes to All".

Additional query words: msgame 3rd party car

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMidtownMadSearch kbMidtownMadness
Version           : :1.0
Issue type        : kbprb

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