Q310686: Train Simulator: Mprofile Appears, then Train Simulator Quits

Article: Q310686
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbimu
Last Modified: 07-MAY-2002

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The information in this article applies to:

- Microsoft Train Simulator, version 1.0 
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SYMPTOMS
========

When you attempt to start Microsoft Train Simulator, the Mprofile utility
starts, and then the game may quit unexpectedly.

CAUSE
=====

This behavior can occur if one or both of the following conditions are true:

- Mprofile.exe fails to start Train.exe.

- Your video adapter driver needs to be updated.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. On the desktop, right-click Train Simulator, and then click Properties.

NOTE: Because there are several versions of Windows, the following steps may be
different on your computer. If they are, please consult your product
documentation to complete these steps.

2. On the Shortcut tab in the Target box, type the path and file name for
  Train.exe. For example, type the following:

  C:\Program Files\Microsoft Games\Train Simulator\Train.exe

3. Click OK, and then double-click Train Simulator.

If this issue continues to occur, proceed to the next method.

Update Your Video Driver
------------------------

Contact the manufacturer of your video adapter to inquire about how to obtain and
install the latest version of the video driver for your video adapter.

For information about how to contact the manufacturer of your video adapter,
click the appropriate article number below to view the article in the Microsoft
Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To identify the manufacturer and model of your video adapter, follow these
steps:

1. Click Start, point to Settings, and then click "Control Panel".

2. Double-click System.

3. If you are using a Microsoft Windows 95, Microsoft Windows 98, or Microsoft
  Windows Millennium Edition (Me)-based computer, click the Device Manager
  tab.

  If you are using a Microsoft Windows 2000-based computer or later, click the
  Hardware tab, and then click Device Manager.

4. Expand the "Display adapters" branch, note the manufacturer and model of your
  video adapter, and then click OK.

5. Close all open windows.

Update Your Sound Driver ------------------------ Contact the manufacturer of
your sound card to inquire about how to obtain and install the latest version of
the video driver for your video adapter.

For information about how to contact the manufacturer of your sound card, click
the appropriate article number below to view the article in the Microsoft
Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To identify the manufacturer and model of your sound card, follow these steps:

1. Click Start, point to Settings, and then click "Control Panel".

2. Double-click System.

3. If you are using a Microsoft Windows 95, Microsoft Windows 98, or Microsoft
  Windows Millennium Edition (Me)-based computer, click the Device Manager
  tab.

  If you are using a Microsoft Windows 2000-based computer or later, click the
  Hardware tab, and then click Device Manager.

4. Expand the "Sound, Video and Game Controllers" branch, note the manufacturer
  and model of your sound card, and then click OK.

5. Close all open windows.

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: msgame

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbTrainSim
Version           : :1.0
Issue type        : kbprb

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