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Q310682: Combat Flight Simulator: Program Quits Unexpectedly

Article: Q310682
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbimu
Last Modified: 07-MAY-2002

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The information in this article applies to:

- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
- Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 
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SYMPTOMS
========

When you are playing one of the programs listed at the beginning of this
article, the program may suddenly quit.

CAUSE
=====

This issue can occur if one or more of the following conditions is true:

- The current video driver for your video adapter is outdated.

- You do not turn off an integrated video adapter after you install a new video
  adapter. This issue can occur with computers that have integrated video
  adapters based on the Silicon Integrated Systems, Inc. 530 chip set.

RESOLUTION
==========

Use the appropriate method or methods to resolve this issue.

Update Video Driver
-------------------

Contact your hardware manufacturer to inquire about how to obtain and install the
latest version of the video driver for your video adapter. For instructions
about contacting your hardware manufacturer, see the "More Information" section
of this article.

To identify the manufacturer and model of your video adapter, follow these
steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. If you are using a Microsoft Windows 95-based computer, Microsoft Windows
  98-based computer, or Microsoft Windows Millennium Edition-based computer,
  click the Device Manager tab.

  If you are using a Microsoft Windows 2000-based computer, click the Hardware
  tab, and then click Device Manager.

4. Click the plus sign next to "Display adapters" to expand the branch.

5. Under the "Display adapters" branch, note the manufacturer and model of your
  video adapter, and then click OK.

6. Close all open windows on the desktop.

Turn Off the Integrated Video Adapter
-------------------------------------

Contact your hardware manufacturer to inquire about how to configure the jumpers
on the motherboard or change the BIOS settings for the computer to properly turn
off the built-in video adapter. For instructions about contacting your hardware
manufacturer, see the "More Information" section of this article.

MORE INFORMATION
================

For information about how to contact your hardware manufacturer, click the
appropriate article number below to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: msgame

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

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