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Q308916: Generic/Text Only Drivers Don’t Correctly Print Eastern European

Article: Q308916
Product(s): Microsoft Windows NT
Version(s): 4.0 SP6a
Operating System(s): 
Keyword(s): kbDriver kbRegistry
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 SP6a 
- Microsoft Windows NT Server version 4.0 SP6a 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When use a program and you want to print text files from the program, you may
use the Generic/Text Only printer driver. However, if you want to use Eastern
European characters that are specific to the locale, those characters are
printed as an at (@) symbol (characters that are above 0x80 in the American
National Standards Institute [ANSI] code page).

CAUSE
=====

This problem occurs because the Windows NT 4.0 implementation of the
Generic/Text Only driver does not have sufficient information to convert Easter
European code pages.

RESOLUTION
==========

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date         Time   Version  Size    File name  Platform
  --------------------------------------------------------
  12-Nov-2001  23:46  0.2.0.0  73,200  Rasdd.dll  Intel

NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a (SP6a).



To use the fix, you must set a registry value. To do this:

1. Start Registry Editor (Regedt32.exe).

2. Locate and click the following registry key:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers\Generic /
  Text Only\PrinterDriverData

3. Click Add Value on the Edit menu, and then add the following registry value:

  Value name: SpecialRLE
  Data type: REG_BINARY
  Radix: Hexadecimal
  Value data: 01 (this is one byte of data)

4. Quit Registry Editor.

5. To activate this setting, restart the computer.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: greek greece hellenic republic russian russia federation poland polish of slovanian slovania slovenia

======================================================================
Keywords          : kbDriver kbRegistry 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTW400SP6a
Version           : :4.0 SP6a
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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