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Q308705: SMS: Cannot Install Client Components w/ Terminal Services

Article: Q308705
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4
Operating System(s): 
Keyword(s): kbsms200
Last Modified: 16-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3, 2.0 SP4 
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SYMPTOMS
========

When you install the SMS Client components, the SMS Client software installation
may not complete successfully. You see only the WN_LOGON.log file in the client
logs folder (Winnt\Sms\Ms\Logs). The last entry in the WN_LOGON.log file is:

  Calling _spawnl("C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe",
  "C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe", "-NT",

This problem occurs when you install the SMS Client components on:

- A Microsoft Windows NT-based computer with Terminal Services installed by
  means of Smsls.bat.

  -or-

- A Microsoft Windows 2000-based computer with Terminal Services installed by
  means of Smsls.bat.

CAUSE
=====

This problem occurs if the Terminal Services service is installed on a Windows
NT-based computer or a Windows 2000-based computer.

WORKAROUND
==========

Install the client manually by using either Smsman.exe or Windows NT Remote
Installation.

Additional query words: prodsms

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Keywords          : kbsms200 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 kbSMS200SP4
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4
Issue type        : kbprb

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