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Q307617: CurrentNonAnonymousUsers Counter Change from Zero to Negative

Article: Q307617
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): kbWin2000PreSP3Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
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SYMPTOMS
========

If you configure a Web site to redirect all requests to another Web site, the
CurrentNonAnonymousUsers performance counter value of this Web site may increase
significantly.

CAUSE
=====

The default setting of the W3SVC/AuthPersistence property is
AuthSingleRequestIfProxy(0x80). An HTTP request from a proxy server causes the
CurrentNonAnonymousUsers value to decrease, but this counter never increases
because the site is a redirection Web site.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version       Size    File name
  --------------------------------------------------
  20-Jul-2001  15:07  5.0.2195.3532 508,929 Infocomm.dll
  07-Sep-2001  11:30  5.0.2195.4111 724,992 W3svc.dll



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Internet Information
Services 5.0.

MORE INFORMATION
================


For additional information about how to obtain a hotfix for Windows 2000
Datacenter Server, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q265173 Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one
reboot, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

======================================================================
Keywords          : kbWin2000PreSP3Fix 
Technology        : kbiisSearch kbiis500
Version           : :5.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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