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Q307032: Encarta 2001: Speech Incompatibility Warning During Installation

Article: Q307032
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbimu
Last Modified: 16-APR-2002

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The information in this article applies to:

- Microsoft Encarta Encyclopedia Standard 2001 for Windows, used with:
   - Microsoft Windows XP Home Edition 
   - Microsoft Windows XP Professional 
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SYMPTOMS
========

When you install Microsoft Encarta Encyclopedia on your computer, you may
receive the following warning:

  This version of Encarta Encyclopedia 2001 has a known compatibility issue
  with speech functionality when used with this version of Windows.

You then have the option to click Continue, Cancel, or Details.

NOTE: Encarta Standard edition does not include the speech recognition feature.

CAUSE
=====

This behavior can occur if Microsoft Speech API (SAPI) 4.0 is not installed on
your computer.

RESOLUTION
==========

To resolve this issue, install SAPI 4.0 on your computer before you install the
Encarta Encyclopedia.

NOTE: Windows XP has native support only for SAPI 5.0. Therefore, if you need
SAPI 4.0, you must install it yourself.

MORE INFORMATION
================

To download SAPI 4.0, browse to the following Microsoft Web site, and then click
the appropriate link:

  http://download.microsoft.com/download/speechSDK/Install/4.0a/WIN98/EN-US/SPCHAPI.EXE

For additional information about SAPI 4.0, click the article number below to view
the article in the Microsoft Knowledge Base:

  Q306819 Release Notes for Windows XP contained in Relnotes.htm

Additional query words:

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch
Version           : :
Issue type        : kbprb

=============================================================================

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