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Q306974: Software-Metering Agent Heap Operation Fault

Article: Q306974
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP3
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool kbsms200preSP4fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 SP3 
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SYMPTOMS
========

A Systems Management Server (SMS) version 2.0 Service Pack 3 (SP3)
software-metering client may generate an access violation error message in
Licclint.exe, and the Licclint.exe process may leak memory when you download the
ignore list. In the Liccli.log client log file, the following message may be the
last message that is logged before Licclint.exe stops responding (hangs):

  Downloading client configuration...

CAUSE
=====

SMS 2.0 SP3 introduced a heap operation problem in the software-metering agent.

RESOLUTION
==========

To resolve this problem, contact Microsoft Product Support to obtain the
hotfix.


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          : kbenv kberrmsg kbtool kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200SP3
Version           : :2.0 SP3
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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