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Q306836: FP: Obsolete FrontPage Versions

Article: Q306836
Product(s): Word Front Page
Version(s): 1.0,1.1
Operating System(s): 
Keyword(s): kbdta
Last Modified: 17-JAN-2002

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The information in this article applies to:

- Microsoft FrontPage for Windows, versions 1.0, 1.1 
- Microsoft FrontPage for the Macintosh, version 1.0 
- Microsoft FrontPage 97 for Windows 
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SUMMARY
=======

This article explains the support obsolescence policy for Microsoft products. To
see if your version of Microsoft FrontPage is supported, please refer to the
following Web site for a list of obsolete FrontPage versions:

  http://support.microsoft.com/directory/discontinue.asp

MORE INFORMATION
================

A key goal of product support at Microsoft is to deliver the highest quality of
support possible to its customers. To enable us to achieve and exceed this
support goal, it is necessary to expire support for products that have reached
the end of their life cycle.

Each of these products has recorded low to zero support demand volume for a
significant period of time (in some cases for up to nine years). In the majority
of the cases, a replacement or substitute product with similar or advanced,
user-friendly functionality has been identified. In those exceptional cases
where it may be desirable for a customer to continue to use an obsolete product,
a third-party support vendor has been recommended.

A six-month notice regarding expiration of support on a given product is posted
on this Web site. This period is intended to allow sufficient time for existing
customers to move from a given discontinued product or to make arrangements for
third-party support. Please bear in mind that only those products that have
reached the end of their life cycle will have expired support. Expired support
is defined as the discontinuation of any support provided directly by
Microsoft.

Microsoft's goals in implementing this policy are to:

- Redirect resources to support current and future products and technology.
- Maximize customer satisfaction by providing front-line Support Professionals
  who are well trained in the latest Microsoft products and technologies.

For a current list of obsolete Microsoft products, visit the following Microsoft
Web site:

  http://support.microsoft.com/directory/discontinue.asp

Additional query words: discontinued discontinue

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Keywords          : kbdta 
Technology        : kbHWMAC kbOSMAC kbFrontPageSearch kbFrontPage97 kbZNotKeyword kbZNotKeyword2 kbFrontPage1xSearch kbFrontPage97Search kbFrontPageMac kbZNotKeyword3 kbFrontPage100 kbFrontPage110 kbFrontPageMacSearch
Version           : :1.0,1.1
Issue type        : kbinfo

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