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Q305291: ENC2002: "I/O Operation Has Been Aborted" Err Msg

Article: Q305291
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 12-NOV-2001

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The information in this article applies to:

- Microsoft Encarta Encyclopedia Standard 2002, version 1.0 
- Microsoft Encarta Encyclopedia Deluxe 2002, version 1.0 
- Microsoft Encarta Reference Library 2002, version 1.0 
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SYMPTOMS
========

When you run an uninstall process on any of the Encarta programs listed at the
beginning of this article, you may receive the following error message:

  Installer Stopped Prematurely.

When you click OK, you then receive the following error message:

  Windows Installer
  The I/O operation has been aborted because of either a thread exit or an
  application request.

When you click OK again, the uninstall process is rolled back, and the program is
not removed.

RESOLUTION
==========

To resolve this issue, run the uninstall process again. You will be prompted
with a message stating that an earlier install was not complete. Click Yes to
complete the uninstall process.

Additional query words:

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbEncartaSearch kbMMSearch kbEncartaRef2002 kbEncartaEncyc2002 kbEncartaEnCyc2002Del
Version           : :1.0
Issue type        : kbprb

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