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Q304663: PRB: Office XP Developer Install from MSDN DVD Subscription Fail

Article: Q304663
Product(s): Microsoft Developer Network
Version(s): 
Operating System(s): 
Keyword(s): kbDSupport
Last Modified: 30-OCT-2001

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The information in this article applies to:

- Microsoft Developer Network Subscriptions 
- Microsoft Developer Network (MSDN) 
- Microsoft Office XP Developer 
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SYMPTOMS
========

During the installation of Microsoft Office Developer Tools from the DVD image
provided in the July 2001 edition of the MSDN Universal Subscription (Disk
0908), the user is prompted for the Office XP CD with the following message:

  Please insert the disk Microsoft Office Developer - English Disk 1

But the contents of all of the individual CDs are contained on the one DVD. Even
if the user leaves the DVD in the drive, he or she is unable to direct the
installation program to the "Disk 1" contained within the DVD image. Because the
user is unable to supply the media as requested to continue the installation,
the only option is to cancel the installation.

CAUSE
=====

The volume label expected by Setup for Office XP Microsoft Office Developer is
designed for the CD version. All the Office XP and Microsoft Office Developer
files are on the DVD, but they are not detected. There is no option to browse
available. This is due to the fact that the DVD image is the same as the MSDN
Downloads version, which requires the user to copy the files to the local
computer prior to installation.

RESOLUTION
==========

Run the Windows Components update individually. To do so, browse to
\English\OfficeXP\WindowsCUP\Setup.exe. After the installation of the Windows
Component Update completes, the Microsoft Office Developer installation can be
run from the Setup.exe contained on the DVD in the \English\OfficeXP\Developer
folder.

-or-

Copy the Setup files to a temporary location on the hard drive and run Setup from
the local hard disk. After installation is complete, the Setup files can be
deleted.

STATUS
======

Microsoft has confirmed this to be a problem in the July 2001 DVD edition of the
Microsoft Developer Network Subscription.

MORE INFORMATION
================

This only occurs with the DVD version of MSDN subscription for July 2001. The
CD-ROM version is not affected.


Additional query words: OFFXPDEV MOD2002

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Keywords          : kbDSupport 
Technology        : kbOfficeSearch kbAudDeveloper kbMSDNSearch kbZNotKeyword2 kbOfficeXP kbOfficeXPSearch kbMSDNSubsc kbOfficeXPDevSearch
Version           : :
Issue type        : kbprb

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