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Q304291: Intermittent Blue-Screen Error Messages in Terminal Server

Article: Q304291
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool kbTSE400preSP7fix
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

Under high-stress conditions (such as a large number of user logons), your
Windows NT Server version 4.0, Terminal Server Edition-based computer may stop
responding (hang), and you may receive the following error message on a blue
screen:

  STOP 0x0000001e (0xc0000005, 801207fb, 00000001, 00100598)

CAUSE
=====

This problem can be caused by windows list pool (Uswl) allocation overruns that
can cause pool damage to valid pools that are allocated near it.

RESOLUTION
==========

To resolve this problem, apply the fix that is described in the "Resolution"
section of the following Microsoft Knowledge base article:

  Q294196 'Stop 0x0000001E' in Win32k.sys on Windows NT 4.0 Terminal Server

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          : kbenv kberrmsg kbtool kbTSE400preSP7fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbbug

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