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Q304018: Logon Failure When a Primary Domain Controller Is Unavailable

Article: Q304018
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kbnetwork kbtool
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you start a program on a Windows NT 4.0 Terminal Server client during logon
and the primary domain controller is not available, the program does not start.

CAUSE
=====

The problem can occur because the call to the domain controller is passing an
argument that requires a primary domain controller to be present.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date       Version         Size     File name     Platform
  ----------------------------------------------------------
  02-May-01  4.0.1381.33474  344,848  Rpcrt4.dll    Intel
  08-Mar-01  4.0.1381.33478  226,064  Winlogon.exe  Intel

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0
Service Pack 6a.



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          : kbenv kbnetwork kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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