Q303848: SMS: Data Access/Share Name Box Is Limited to 64 Characters
Article: Q303848
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4
Operating System(s):
Keyword(s): kbsms200 kbsms200bug kbsms120 kbsms120bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3, 2.0 SP4
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SYMPTOMS
========
When you create a new package in the Systems Management Server (SMS)
Administrator console, you cannot type more than 64 characters in the "Share
name" box on the Data Access tab.
Note that you type a share name in the "Share name" box when you want to create a
package share on distribution points rather than using the default SMSPKGx$
share.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next SMS service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English-language version of this fix for SMS Service Pack 3 (SP3) sites
should have the following file attributes or later:
Date Time Version Size File name Platform
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01-Mar-2001 11:25 2.00.1493.3181 127,168 Sms_ppkg.dll Intel
05-Sep-2001 9:37 3,395 Update.sql Intel
01-Mar-2001 11:25 2.00.1493.3181 264,464 Sms_ppkg.dll Alpha
05-Sep-2001 9:37 3,395 Update.sql Alpha
Post-SP4 hotfix information:
Date Time Size File name Platform Version
------------------------------------------------------------------
01-Mar-2002 08:00 127,168 Sms_ppkg.dll Intel 2.0.1493.4101
26-Nov-2001 15:50 3,395 Update.sql Intel
01-Mar-2002 08:00 264,464 Sms_ppkg.dll Alpha 2.0.1493.4101
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
After you install this hotfix, you can type up to 127 characters in the "Share
name" box.
How to Install the Hotfix
-------------------------
To install the hotfix, use one of the following methods. Note that you should
install the hotfix on primary site servers and computers that are running the
SMS Administrator console. You do not need to install the fix on secondary site
servers.
How to Use the Hotfix Installer on Site Servers and Computers That Are Running the SMS Administrator Console:
NOTE: You can use this method only on Intel-based computers.
To use the hotfix installer on site servers and computers that are running the
SMS Administrator console:
1. Create a folder in a location that is accessible to your SMS site server or
site servers.
2. Log on to your site server by using an account with administrative
privileges.
3. Copy the Q303848.exe update file and platform folders to the new folder. The
Q303848.exe file must be one folder higher than the platform folders.
4. From each of the primary SMS site servers and from the computers with the SMS
Administrator console installed, run Q303848.exe. Follow the prompts to
install the hotfix.
How to Manually Install the Hotfix on Site Servers:
To manually install the hotfix on site servers:
1. Copy the hotfix folder structure to a local subfolder on your site server or
to a share on your network.
2. Close the SMS Administrator console and stop all SMS services.
3. Replace the Sms_ppkg.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version of the
file that you obtained from the hotfix.
4. Run the SQL Query Analyzer tool (Isqlw.exe). Note that you must:
a. Click Change Database on the Query menu.
b. Click the SMS database.
c. Click Open on the File menu.
d. Locate and click the Update.sql script that is included with this hotfix,
and then press ENTER.
e. Click Execute on the Query menu to run the script.
5. Restart all SMS services.
How to Manually Install the Hotfix on Computers That Have the SMS Administrator Console Installed:
To manually install the hotfix on computers that have the SMS Administrator
console installed:
1. Copy the hotfix folder structure to a local subfolder on your computer or to
a share on your network.
2. Close the SMS Administrator console.
3. Replace the Sms_ppkg.dll file in the Smsadmin\Bin\<Platform> folder
with the version of the file that you obtained from the hotfix.
WORKAROUND
==========
To work around this problem, organize distribution points so that paths to
package shares are less than 64 characters in length. Note that the server name
is not part of the path that you type in the "Share name" box.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package (HRP).
For additional information about the SMS 2.0 SP4 HRP, click the article number
below to view the article in the Microsoft Knowledge Base:
Q323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 SP4 HRP
Additional query words: prodsms
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Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 kbSMS200SP4
Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4
Issue type : kbbug
Solution Type : kbfix
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