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Q303511: STREETS: Err Msg: Setup Cannot Find the MDAC Directory

Article: Q303511
Product(s): Microsoft Automap
Version(s): 1.0,3.1,3.5,3.51,3.51 SP5,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Streets and Trips 2001 
- Microsoft MapPoint 2000 
- Microsoft MapPoint 2001 
- Microsoft MapPoint 2002 
- Microsoft Streets & Trips 2002, version 1.0 
- the operating system: Microsoft Windows NT, versions 3.1, 3.5, 3.51, 3.51 SP5, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a 
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SYMPTOMS
========

When you attempt to install one of the Microsoft programs listed in the "Applies
to" section of this article, you may receive the following error message:

  Setup cannot find the MDAC directory

CAUSE
=====

This behavior can occur if you are attempting to install one of these programs
on a Microsoft Windows NT 4.0-based computer. This behavior occurs if the
Microsoft Data Access Components (MDAC) are not installed correctly.

RESOLUTION
==========

To resolve this issue, install MDAC from the Microsoft MapPoint or Microsoft
Streets & Trips CD-ROM, and then re-run the installation of the program.

To do this, follow these steps:

1. Insert disc 1 of the program's CD-ROM package, and then press the SHIFT key
  to prevent program installation from starting automatically.

2. Double-click My Computer on the desktop, and then double-click the CD-ROM or
  DVD-ROM drive icon to start Windows Explorer.

3. Locate, and then double-click, the MDAC_TYP.EXE file to install MDAC.

  The file can be found in one of the following folders, depending on the
  program:

   - For 2002 versions:

     <CD-ROM drive letter>:\SUPPORT\MDAC

   - For 2001 versions:

     <CD-ROM drive letter>:\MSMAP\REDIST\MDAC

   - For 2000 versions:

     <CD-ROM drive letter>:\COMMON\ENU

4. Follow the instructions to install MDAC, and then restart your computer when
  installation is completed.

5. Insert disc 1 of the program's CD-ROM package, and then follow the
  instructions to install the program.

Additional query words:

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbOSWinSearch kbHomeProdSearch _IKkbbogus kbOSWinNT310 kbOSWinNT350 kbOSWinNT400 kbOSWinNT351 kbExpediaSearch kbMapptSearch kbMapPoint2000 kbMapPoint2001 kbOSWinNTSearch kbExpediaStreets2001 kbOSWinNT400SP6a kbOSWinNT400SP6 kbOSWinNT400SP4 kbOSWinNT400SP3 kbOSWinNT400SP2 kbOSWinNT400SP1 kbOSWinNT351SP5 kbOSWinNT400SP5 kbExpediaStreets2002 kbMapPoint2002
Version           : :1.0,3.1,3.5,3.51,3.51 SP5,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Issue type        : kbprb

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