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Q303211: Err Msg: "[Object Error] No such partner or key version found"

Article: Q303211
Product(s): Microsoft Developer Network
Version(s): 1.3,1.4,1.99
Operating System(s): 
Keyword(s): 
Last Modified: 11-SEP-2001

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The information in this article applies to:

- Microsoft Passport, versions 1.3, 1.4, 1.99 
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SYMPTOMS
========

When you attempt to sign in to Passport, you may receive the following error
message:

  [Object Error] No such partner or key version found

CAUSE
=====

The encryption key has been installed incorrectly or a network encryption
problem exists on the Passport servers.

RESOLUTION
==========

To resolve the problem, check the following:

- This error may indicate that the partner site has installed an encryption key
  that is different than the one that is registered in the Passport network for
  the site. The site administrator should ensure that the site is using the key
  that is registered for the site.

- The encryption key may have been installed incorrectly. Check the kv
  parameter on the query string and verify that it matches the version of the
  current key that is installed. Rerun the key installation executable file as
  directed by the key installation instructions that shipped with the
  encryption key. For more information, see the following Passport SDK Web
  site:

  Installing the Encryption Key
  http://www.passport.com/sdkdocuments/sdk14/Implementation/enckey.htm

- There may be a problem with the key on the Passport Network. Notify your
  Passport representative or e-mail Passport Developer Support at
  nfssup@microsoft.com for assistance in verifying or correcting this.

- When f values are returned on the query string after an attempted login, they
  usually indicate a network problem. If you see f=7, an invalid key version
  exists. Run the show current command to check the current key version that is
  installed.

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q304952 Error Message: 'Passport Partner Error' at Login

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbPassport140 kbPassport130 kbPassport199 kbPassportSearch
Version           : :1.3,1.4,1.99
Issue type        : kbprb

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