Q302923: Using Wrong Case In Password Allows Sign-in To MSN Explorer 6.0,

Article: Q302923
Product(s): The Microsoft Network
Version(s): 6.0
Operating System(s): 
Keyword(s): 
Last Modified: 26-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- The Microsoft Network version 6.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

You start MSN Explorer 6.0, and then sign in to a Hotmail.com account using a
password with the wrong case (for example, you use upper-case instead of lower).
You can sign in to MSN Explorer, but e-mail and Online Buddies do not function.

CAUSE
=====

You must type the password in the correct case for Online Buddies and e-mail to
function.

RESOLUTION
==========

In the upper-right corner of the screen, click Sign Out, and then sign back in,
using the correct password.

Additional query words: kbimu; MSN Explorer

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN610 kbMSNExplorer
Version           : :6.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.