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Q302920: Maximum Mailbox Size Displayed Incorrectly For Free Accounts In

Article: Q302920
Product(s): The Microsoft Network
Version(s): 6.1
Operating System(s): 
Keyword(s): 
Last Modified: 20-JUL-2001

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The information in this article applies to:

- The Microsoft Network version 6.1 
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SYMPTOMS
========

You may see an incorrect maximum mailbox size in MSN Explorer for a free
(non-MSN Internet Access) account. You sign in to MSN Explorer, click the E-mail
icon, click the Show Folders button, and then click the Organize folders link at
the bottom of the list of folders. The mailbox size limit appears under the
"Size" column, next to Total size of the folders on MSN. The limit for a free
account should be displayed as "max: 2000" in the lower right corner of the
screen. However, some users may see "max: 10000". "10000" is the limit for a
paid MSN Internet Access account. Even though the limit is displayed
incorrectly, you will receive a warning message if your mailbox size exceeds
2000 KB.

CAUSE
=====

This is a known issue.

RESOLUTION
==========

Only paid MSN Internet Access subscriber accounts have a limit of 10000 KB. All
free accounts have a size limit of 2000 KB, regardless of the limit number that
may appear in MSN Explorer.

Additional query words: kbimu; MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN610
Version           : :6.1
Issue type        : kbprb

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