KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q302773: HTML Tags Are Visible When Reading E-mail In MSN Explorer

Article: Q302773
Product(s): The Microsoft Network
Version(s): 6.1
Operating System(s): 
Keyword(s): 
Last Modified: 20-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- The Microsoft Network version 6.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you read an e-mail message in MSN Explorer, Hyper-Text Markup Language
(HTML) code is visible. The HTML is the code that is the basis for Web pages; it
generally appears as code and text enclosed by brackets.

CAUSE
=====

This issue is caused by an error in the e-mail program used to send the message.
The message gets sent as a plain text message, but in fact, the message contains
HTML code. MSN Explorer reads the message as plain text, and displays the entire
message--including the HTML code.

RESOLUTION
==========

To view the message correctly

- Go to http://www.hotmail.com and sign in with the account name and password
  you use in MSN Explorer.
  Note: If you are using MSN Explorer to visit the Hotmail web site, signing in
  will not be necessary).

Additional query words: kbimu; MSN Explorer

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN610
Version           : :6.1
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.