Q302724: Windows XP Guest Profile Cannot Sign In To MSN Explorer 6.1 Afte

Article: Q302724
Product(s): The Microsoft Network
Version(s): 6.1
Operating System(s): 
Keyword(s): 
Last Modified: 21-SEP-2001

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The information in this article applies to:

- The Microsoft Network version 6.1 
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SYMPTOMS
========

You sign in to MSN Explorer 6.1 on a computer equipped with Windows XP, and you
use the account manager's user tile (the user tile associated with an MSN
Internet Access account). You quickly switch to a guest sign in, without signing
out (the dial-up connection is still active). You try to sign in to MSN Explorer
while logged in as a guest. An error message appears stating that the "modem is
not working properly or is already in use".

CAUSE
=====

This is a known issue.

RESOLUTION
==========

- When using MSN Explorer with Window XP, you may use any MSN Explorer user
  tile, but you cannot sign in as a guest.

This issue will be resolved in a later release of MSN Explorer.

Additional query words: kbimu; MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN610
Version           : :6.1
Issue type        : kbprb

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