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Q302550: Updated Fail-Safe Information

Article: Q302550
Product(s): The Microsoft Network
Version(s): 2.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-AUG-2001

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The information in this article applies to:

- MSN Companion, version 2.0 
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SUMMARY
=======

When you execute a "Failsafe" procedure, you will upgrade to MSN Companion
Version 2.0.

Here are a few things to check after you've used Failsafe:

- Make sure you are using Failsafe as the last resort (if you can connect to
  the Internet, there is no need use Failsafe).

- Make sure that the "Username" box contains correct information. For example,
  it should read "WEBC/user". If this information is incorrect, then you will
  not be able to Failsafe.

- Remove the password that automatically appears, and type your password
  manually. If you do not know your correct password, you cannot connect to the
  Failsafe server.

- Make sure that the "s" is removed from the "https://" portion of the URL.

Additional query words: kbimu; MSN Companion

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Keywords          :  
Technology        : kbMSNSearch kbMSNCompanion
Version           : :2.0
Issue type        : kbhowto

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