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Q302354: SMS: Hardware Inventory Logs Exception After Inventory Finishes

Article: Q302354
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbenv kbtool kbsms200 kbsms200bug kbsms200preSP4fix
Last Modified: 13-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
- Microsoft Windows XP Professional 
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SYMPTOMS
========

The Systems Management Server (SMS) Hardware Inventory Agent client log file
(Windows\MS\SMS\Logs\Hinv32.log) on a Windows XP-based client may contain an
exception entry. The entry in the Hinv32.log file may look like the following
entry:

  

  Hardware Inventory Agent completed in 00 hours, 00 mins, 42 secs !  
  <<<<<<<<<<<<< EXCEPTION EXCEPTION EXCEPTION >>>>>>>>>>>>> 
  <<CLIEXCEPT>> (Logged to all threads) An exception was raised in the 
  application '<unknown>', thread 0x500 (<unknown>)~  
  <<CLIEXCEPT>> A fatal exception occurred in THIS THREAD. Information 
  follows:~  
  <<CLIEXCEPT>> The exception was not an MFC CException. A detailed 
  information dump will follow...~  
  ======= Logging initialized for module "Hardware Inventory Agent" =======
  Hardware Inventory Agent cycle started ..... !  

CAUSE
=====

This problem can occur when Hinv32.exe incorrectly shuts down its service main
thread after it completes an inventory cycle, so it is unable to handle the
exception.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.

MORE INFORMATION
================

Other than the exception log entry, there are no known repercussions, and the
hardware inventory is correctly sent and processed on the site server.

Additional query words: prodsms

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Keywords          : kbenv kbtool kbsms200 kbsms200bug kbsms200preSP4fix 
Technology        : kbWinXPPro kbSMSSearch kbSMS200 kbWinXPProSearch kbWinXPSearch
Version           : :2.0
Issue type        : kbbug

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