KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q301973: Encarta World Atlas 2001: "Msworld6 Caused IPF" Err Msg

Article: Q301973
Product(s): Microsoft Home Miscellaneous Products
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 29-JAN-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Encarta Interactive World Atlas 2001 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to use the Microsoft Encarta Interactive World Atlas 2001, you
may receive the following error message:

  Error: "msworld6 caused ipf in refmenu.dll @ 0177:2a40f3d1"

CAUSE
=====

This behavior occurs if the Refmenu.dll file is not registered.

RESOLUTION
==========

To resolve this issue, manually register Refmenu.dll. To do this, follow these
steps:

1. Click Start, and then click Run.

2. In the Run dialog box, type "regsvr32" (without the quotation marks), but do
  not click OK or press ENTER.

3. Click Start, point to Search, and then click "For Files or Folders".

4. Search for "Refmenu.dll" (without the quotation marks).

5. In the Search Results list, click and drag Refmenu.dll to the Run dialog
  box.

  Notice that the complete path to Refmenu.dll now appears in the command line.
  The command line now appears similar to the following:

  regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Reference
  2001\RefMenu.dll"

  Click OK.

6. You should receive a message similar to the following:

  DllRegisterServer in C:\Program Files\Common Files\Microsoft Shared\Reference
  2001\REFMENU.DLL succeeded.

7. Restart the computer.

Additional query words:

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2001
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.