KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q301623: IIS5: BOM of UTF-8 Encoded Files Is Treated as Data

Article: Q301623
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): kbWin2000PreSP3Fix
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

A file that is saved in UTF-8 encoding usually has a byte-order mark (BOM) at
the beginning of the file. IIS treats the three BOM bytes (EF, BB, and BF) as
part of the data, which may cause various errors.

For instance, the following Microsoft Visual Basic script saved in UTF-8 encoding
causes a "Statement expected" error on the "Option explicit" line to occur.
Because of the BOM, the VB script engine is unable to parse the code.

  <%@ Language=VBScript CODEPAGE=65001%><%
  Option explicit
  ......

IIS should remove the BOM before processing the data.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date          Time    Version         Size      File name
  ------------------------------------------------------------
  20-Jun-2001   17:59   5.0.2195.3763   332,560   Asp.dll
  29-May-2001   10:04   5.0.2195.3649   299,792   Fscfg.dll
  29-May-2001   10:02   5.0.2195.3649     8,464   Ftpctrs2.dll
  29-May-2001    8:22   5.0.2195.3649     6,416   Ftpmib.dll
  29-May-2001   10:02   5.0.2195.3649     9,488   Httpmib.dll
  29-May-2001   10:02   5.0.2195.3649    13,584   Infoadmn.dll
  29-May-2001   10:02   5.0.2195.3649   245,520   Infocomm.dll
  29-May-2001   10:02   5.0.2195.3649    62,736   Isatq.dll
  29-May-2001   10:02   5.0.2195.3649     7,440   W3ctrs.dll



STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Services
5.0.

MORE INFORMATION
================

For additional information on how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

======================================================================
Keywords          : kbWin2000PreSP3Fix 
Technology        : kbiisSearch kbiis500
Version           : :5.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.