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Q301478: Broadband: OOBE with V2.0

Article: Q301478
Product(s): The Microsoft Network
Version(s): 2.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-AUG-2001

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The information in this article applies to:

- MSN Companion, version 2.0 
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SYMPTOMS
========

You cannot complete Setup or "Out of Box Experience" (OOBE) with an MSN
Companion Verson 2.0 device that is connected via broadband and uses a proxy
server.

CAUSE
=====

When you purchase a device with Version 2.0 already loaded on it and attempt to
complete OOBE via a Broadband connection, the device will fail to
connect--unless Auto-proxy is set up on the network.

RESOLUTION
==========

Do one of the following:

- Configure an Auto-proxy

  Or

- Complete OOBE via a dial-up connection.

Additional query words: kbimu; MSN Companion

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSNCompanion
Version           : :2.0
Issue type        : kbhowto

=============================================================================

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