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Q301054: Internet Explorer Automatic Dialing May Not Work

Article: Q301054
Product(s): Microsoft Windows NT
Version(s): 4.0 SP5,4.0 SP6,4.0 SP6a,5.5,5.5 Service Pack 1
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 4.0 SP5, 4.0 SP6, 4.0 SP6a 
- Microsoft Windows NT Server versions 4.0 SP5, 4.0 SP6, 4.0 SP6a 
- Microsoft Windows NT Server versions 4.0 SP5, 4.0 SP6, Terminal Server Edition 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP5, 4.0 SP6, 4.0 SP6a 
- Microsoft Internet Explorer versions 5.5, 5.5 Service Pack 1 for Windows 2000 
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SYMPTOMS
========

If you use the automatic dialing function in Internet Explorer when you start
Internet Explorer the first time, an Internet connection is established. After
making the connection, Internet Explorer displays the following error message:

  Server not found or DNS error

CAUSE
=====

This problem occurs because the DNS entries are not reread from the registry
after the connection is made from Internet Explorer.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q253502 Error Message When Attempting to Resolve NetBIOS Name Longer than 16
  Characters with VPN or RAS Connection

WORKAROUND
==========

To work around this problem, establish the connection to the Internet manually,
or start a second instance of Internet Explorer.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

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Keywords          : kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400search kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch kbIEsearch kbWinNTW400sp6 kbIE2000Search kbWinNTSEnt400SP6a kbWinNTW400SP6a kbIE550Win2000SP1 kbIE550Win2000 kbZnotKeyword7 kbIE550Search
Version           : :4.0 SP5,4.0 SP6,4.0 SP6a,5.5,5.5 Service Pack 1
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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