KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q300256: PRB: 3270 Display Through Terminal Server Shows Only Dots

Article: Q300256
Product(s): Microsoft SNA Server
Version(s): 3.0,4.0
Operating System(s): 
Keyword(s): kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 tslic_tslic
Last Modified: 14-OCT-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Host Integration Server 2000 
- Microsoft SNA Server, versions 3.0, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When a connection is made to a mainframe through the 3270 Applet installed on
Microsoft Terminal Server or Terminal Services, the 3270 display screen may show
only a series of dots instead of letters and numbers. If you enter log on
information, you may be able to successfully log on, but the screen may still
show only a series of dots.

CAUSE
=====

When the 3270 Applet is initialized, it attempts to dynamically create the
Lucida TrueType header file, Ltype.fot. If the Ltype.fot file is not present on
the server and write access is not enabled to the Fonts folder, the problem may
occur.

RESOLUTION
==========

Manually install the Lucida TrueType font in the Fonts folder on the computer
that is running Terminal Server or Terminal Services and set Ltype.fot to
read-only.

To work around this problem, enable write access to the Fonts folder.

REFERENCES
==========

For related problems in a non-Terminal Server or Terminal Services environment,
see the following Microsoft Knowledge base articles:

  Q161192 Cannot Load Lucida Typewriter Font

  Q139379 Cannot Load Lucida Typewriter Font

Additional query words:

======================================================================
Keywords          : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 tslic_tslic 
Technology        : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ300 kbSNAServ400
Version           : :3.0,4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.