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Q300227: Microsoft Search Service May Not Delete Temporary Files

Article: Q300227
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): kbWin2000PreSP3Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
- Microsoft Exchange 2000 Server 
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SYMPTOMS
========

When you use Microsoft Exchange Server with Full Text Index Search, the
Microsoft Search service may not delete temporary files, unless you restart the
Search service. This problem can occur if you have an e-mail message that
contains an attachment with a file name in Japanese Katakana.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version        Size    File name
  -------------------------------------------------------
  13-Jun-2001  16:42  5.0.2195.3732  19,216  Mimefilt.dll



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

For additional information about how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Additional query words:

======================================================================
Keywords          : kbWin2000PreSP3Fix 
Technology        : kbiisSearch kbExchangeSearch kbiis500 kbExchange2000Search kbExchange2000Serv
Version           : :5.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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