KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q300048: XCON: MTA Event ID 57 on Bridgehead Servers

Article: Q300048
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 11-JUN-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

You may see slow mail flow on message transfer agent (MTA) or connector
bridgehead servers. In addition, you may see the following event logged in the
Application event log:

  Source: MSExchangeMTA
  Category: X.400 Service
  Event:57
  User: N/A
  Description:
  The limit on the number of associations allowed to and from entity
  /O=ORGANIZATION/OU=SITENAME/CN=CONFIGURATION/CN=SERVERS/CN=SERVERNAME/CN=MICROSOFT
  MTA has been reached. The limit is 9. [MTA MAIN BASE 1 43] (14)

RESOLUTION
==========

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

To improve the performance on the bridgehead servers, change the following
entries in this registry key to a value of 8. To do this, follow these steps:

1. Start Registry Editor (Regedt32.exe).

2. Locate the "Dispatcher threads", "Kernel threads", "RTS threads", and
  "Transfer threads" values under the following key in the registry:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeMTA\Parameters

  NOTE: The above registry key is one path; it has been wrapped for readability.

3. On the Edit menu, click DWORD, type "8" (without the quotation marks), and
  then click OK.

4. Quit Registry Editor.

MORE INFORMATION
================

The default value for Dispatcher threads and RTS threads is 2. The default value
for Kernel threads and Transfer threads is 3.

For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q234280 XCON: Increasing MTA Ability to Pass Mail over Slow Connections


Additional query words: 290 ndr 9318 9322

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.