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Q299823: MapPoint: "Runtime Error: 16398" Err Msg When You Start MapPoint

Article: Q299823
Product(s): Microsoft Automap
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 05-JUL-2002

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The information in this article applies to:

- Microsoft MapPoint 2002, used with:
   - the operating system: Microsoft Windows 2000 
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SYMPTOMS
========

When you start Microsoft MapPoint 2002, you may receive the following error
message:

  Runtime error: 16398
  MapPoint can't run because its not registered on your system, or it can't be
  found. Install MapPoint and try again.

CAUSE
=====

This behavior can occur if MapPoint was installed under a different user than
the user who is currently logged on to the computer.

RESOLUTION
==========

To work around this issue, use the Run command to start the program. To do this,
follow these steps:

1. Click Start, and then click Run.

2. In the Open box, type the following:

  c:\program files\microsoft mappoint\mappoint.exe /regserver

NOTE: It is assumed that you used the default path to install MapPoint 2002. If
you changed the installation path, you must change the information in the Open
box to reflect this new path.

3. Click OK.

The correct registry entries for the user who is currently logged on are
automatically added.

Additional query words:

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbMapptSearch kbMapPoint2002
Version           : :
Issue type        : kbprb

=============================================================================

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